What items are not returnable?
Items that are Not Returnable FitHouse does not accept returns of the following items: Gloves, belts, dumbbells and plates; Any product missing the serial number or UPC; Special order or custom items; Used commercial products; Products purchased more than 30 days ago; Gift certificates. FitHouse reserves the right to inspect all returned products and may reduce the credit if the product is returned damaged or incomplete.We offer a 100% Satisfaction Guarantee to make sure you get the Fitness Equipment that's just right for you. We do everything we can to make ordering risk-free. This offer is valid for 30 days after delivery. DVDs, CDs, and Videos may not be returned once opened.
How are refunds handled?
soon as your return is received and verified to be in new condition, your refund will be issued. We will first try to credit you via your original method of payment, unless otherwise instructed. Failing this, we will issue a manual check to your billing address. You will be accessed a 15% restocking fee and charged the initial shipping fees plus return shipping fees.We offer a 100% Satisfaction Guarantee to make sure you get the Fitness Equipment that's just right for you.
What is your Return Policy?
Per our 100% Satisfaction Guarantee: You may return any item for up to 30 days after delivery. You must keep original packaging. Simply call our Customer Service staff at (8am to 5pm, EST). You will be issued a Return Authorization Number (RA#). If you would like to exchange the item, we will credit or bill your account the difference upon verifying your original return, and ship out the exchange. You will be charged return shipping fees plus a 15% restocking fee.We offer a 100% Satisfaction Guarantee to make sure you get the Fitness Equipment that's just right for you. We do everything we can to make ordering risk-free. This offer is valid for 30 days after delivery. DVDs, CDs, and Videos may not be returned once opened. What do you have to do to take advantage of this offer? - Your Fitness Equipment must be returned in 'new' condition with original packaging.
What items are not returnable?
Items that are Not Returnable FitHouse does not accept returns of the following items: Gloves, belts, dumbbells and plates; Any product missing the serial number or UPC; Special order or custom items; Used commercial products; Products purchased more than 30 days ago; Gift certificates. FitHouse reserves the right to inspect all returned products and may reduce the credit if the product is returned damaged or incomplete.soon as your return is received and verified to be in new condition, your refund will be issued.
What is your Cancellation Policy?
Cancellations have no fee if requested before we issue shipping instructions to our warehouse which is within 24 hours of the initial order placement. If you decide to cancel your order after the shipment goes out, you must pay shipping charges.Fithouse is not responsible for pricing errors or manufacturer price increases. Fithouse is not liable for pricing errors. If you place an order for a product that was incorrectly priced, we will put your order on hold and contact you to obtain authorization for additional charges. At that time you will have the option to cancel your order.Privacy is taken very seriously at Fithouse.
Do you offer a Satisfaction Guaranty?
We offer a 100% Satisfaction Guarantee to make sure you get the Fitness Equipment that's just right for you. We do everything we can to make ordering risk-free. We offer 100% refund on product purchase price. This offer is valid for 30 days after delivery. DVDs, CDs, and Videos may not be returned once opened.We offer a 100% Satisfaction Guarantee to make sure you get the Fitness Equipment that's just right for you. We do everything we can to make ordering risk-free. This offer is valid for 30 days after delivery. DVDs, CDs, and Videos may not be returned once opened.
Items that are Not Returnable FitHouse does not accept returns of the following items: Gloves, belts, dumbbells and plates; Any product missing the serial number or UPC; Special order or custom items; Used commercial products; Products purchased more than 30 days ago; Gift certificates. FitHouse reserves the right to inspect all returned products and may reduce the credit if the product is returned damaged or incomplete.We offer a 100% Satisfaction Guarantee to make sure you get the Fitness Equipment that's just right for you. We do everything we can to make ordering risk-free. This offer is valid for 30 days after delivery. DVDs, CDs, and Videos may not be returned once opened.
How are refunds handled?
soon as your return is received and verified to be in new condition, your refund will be issued. We will first try to credit you via your original method of payment, unless otherwise instructed. Failing this, we will issue a manual check to your billing address. You will be accessed a 15% restocking fee and charged the initial shipping fees plus return shipping fees.We offer a 100% Satisfaction Guarantee to make sure you get the Fitness Equipment that's just right for you.
What is your Return Policy?
Per our 100% Satisfaction Guarantee: You may return any item for up to 30 days after delivery. You must keep original packaging. Simply call our Customer Service staff at (8am to 5pm, EST). You will be issued a Return Authorization Number (RA#). If you would like to exchange the item, we will credit or bill your account the difference upon verifying your original return, and ship out the exchange. You will be charged return shipping fees plus a 15% restocking fee.We offer a 100% Satisfaction Guarantee to make sure you get the Fitness Equipment that's just right for you. We do everything we can to make ordering risk-free. This offer is valid for 30 days after delivery. DVDs, CDs, and Videos may not be returned once opened. What do you have to do to take advantage of this offer? - Your Fitness Equipment must be returned in 'new' condition with original packaging.
What items are not returnable?
Items that are Not Returnable FitHouse does not accept returns of the following items: Gloves, belts, dumbbells and plates; Any product missing the serial number or UPC; Special order or custom items; Used commercial products; Products purchased more than 30 days ago; Gift certificates. FitHouse reserves the right to inspect all returned products and may reduce the credit if the product is returned damaged or incomplete.soon as your return is received and verified to be in new condition, your refund will be issued.
What is your Cancellation Policy?
Cancellations have no fee if requested before we issue shipping instructions to our warehouse which is within 24 hours of the initial order placement. If you decide to cancel your order after the shipment goes out, you must pay shipping charges.Fithouse is not responsible for pricing errors or manufacturer price increases. Fithouse is not liable for pricing errors. If you place an order for a product that was incorrectly priced, we will put your order on hold and contact you to obtain authorization for additional charges. At that time you will have the option to cancel your order.Privacy is taken very seriously at Fithouse.
Do you offer a Satisfaction Guaranty?
We offer a 100% Satisfaction Guarantee to make sure you get the Fitness Equipment that's just right for you. We do everything we can to make ordering risk-free. We offer 100% refund on product purchase price. This offer is valid for 30 days after delivery. DVDs, CDs, and Videos may not be returned once opened.We offer a 100% Satisfaction Guarantee to make sure you get the Fitness Equipment that's just right for you. We do everything we can to make ordering risk-free. This offer is valid for 30 days after delivery. DVDs, CDs, and Videos may not be returned once opened.
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